Poland

mBank

940,000 €

GDPR enforcement action by Polish National Personal Data Protection Office (UODO) on 2024-08-20.

Rank · Sector

#30

of 322 in Finance, Insurance and Consulting

Rank · Poland

of 111

Rank · All fines

#177

of 3,050

Case details

Authority: Polish National Personal Data Protection Office (UODO)
Date: 2024-08-20
Controller / Processor: mBank
Sector: Finance, Insurance and Consulting
Quoted Articles: Art. 34 (1), (2) GDPR
Type of violation: Insufficient fulfilment of data breach notification obligations

Summary

The Polish DPA has fined mBank EUR 940,000. The bank had suffered a data breach in which an employee of the controller sent documents containing customer data to the wrong recipient. The documents contained information such as names, account numbers, dates of birth and ID card numbers. Although the documents were returned to mBank, the envelope had been opened , meaning that third parties may have had access to the documents. During its investigation, the DPA found that, although the controller informed the DPA of the incident, it failed to notify the data subjects in a timely manner.

Open original source Links to the regulator's original publication or another source.