Telecommunication service provider
GDPR enforcement action by Bulgarian Commission for Personal Data Protection (KZLD) on 2019-02-26.
Case details
- Authority
- Bulgarian Commission for Personal Data Protection (KZLD)
- Date
- 2019-02-26
- Controller / Processor
- Telecommunication service provider
- Sector
- Media, Telecoms and Broadcasting
- Quoted Articles
- Art. 6 GDPR, Art. 5 (1) a) GDPR
- Type of violation
- Insufficient legal basis for data processing
Summary
Repeated registration of prepaid services without the knowledge and consent of the data subject
Employees of the telecommunications provider have used personal data and registered the complainant with the company's prepaid service. The data subject had not signed the application and had not consented to the processing of his personal data for the stated purpose. There was also no other legal basis applicable. The signature of the application and the complainant own genuine application were not identical and the persons personal identification number was indicated, but the identity card number was not the complainants one.