Italy

Roma Capitale

350,000 €

GDPR enforcement action by Italian Data Protection Authority (Garante) on 2021-02-11.

Rank · Sector

#21

of 357 in Public Sector and Education

Rank · Italy

#49

of 543

Rank · All fines

#285

of 3,050

Case details

Authority: Italian Data Protection Authority (Garante)
Date: 2021-02-11
Controller / Processor: Roma Capitale
Sector: Public Sector and Education
Quoted Articles: Art. 5 GDPR, Art. 6 GDPR, Art. 28 GDPR, Art. 32 GDPR
Type of violation: Insufficient technical and organisational measures to ensure information security

Summary

The Italian DPA (Garante) fined the city of Rome EUR 350,000 for failing to take adequate technical and organizational measures regarding the data of citizens who had obtained permits to access restricted traffic areas. The permits were verified by scanning QR codes located on badges affixed to windshields. This allowed city staff to verify in real time whether the particular vehicle was allowed to be in the zone and to whom the permit had been issued. However, according to the DPA, not only city staff, but anyone could scan the codes and access the information, as it only required an ordinary QR scanner. The information stored in the system, included, for example, the name of the user or the license plate number of the vehicle. In addition, the DPA found that the city of Rome had used the services of a provider for the hosting and maintenance of databases without a proper agreement as required by Art. 28 GDPR.

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