Belgium

Company in the entertainment sector (ticketing)

5,000 €

GDPR enforcement action by Belgian Data Protection Authority (APD) on 2026-07-16.

Rank · Sector

#351

of 657 in Industry and Commerce

Rank · Belgium

#38

of 51

Rank · All fines

#1,985

of 3,267

Case details

Authority: Belgian Data Protection Authority (APD)
Date: 2026-07-16
Controller / Processor: Company in the entertainment sector (ticketing)
Sector: Industry and Commerce
Quoted Articles: Art. 5 (1) a) GDPR
Type of violation: Non-compliance with general data processing principles

Summary

The Belgian DPA has imposed a fine of EUR 5,000 on a company in the entertainment sector. A data subject purchased tickets from the controller and subsequently received several direct marketing emails that they did not want to receive. They also stated that they would normally buy their tickets offline but were misled by the controller's website, which stated that tickets were only available online. This statement was found to be false, but it was a consequence of the controller's policies regarding the COVID-19 pandemic.

Open original source Links to the regulator's original publication or another source.