Italy

UniCredit S.p.a.

2,800,000 €

GDPR enforcement action by Italian Data Protection Authority (Garante) on 2024-02-08.

Rank · Sector

#13

of 322 in Finance, Insurance and Consulting

Rank · Italy

#23

of 543

Rank · All fines

#108

of 3,051

Case details

Authority: Italian Data Protection Authority (Garante)
Date: 2024-02-08
Controller / Processor: UniCredit S.p.a.
Sector: Finance, Insurance and Consulting
Quoted Articles: Art. 5 (1) f) GDPR, Art. 32 (1), (2) GDPR
Type of violation: Insufficient technical and organisational measures to ensure information security

Summary

The Italian DPA has imposed a fine of EUR 2.8 million on UniCredit S.p.a.. The bank had suffered a cyberattack on its mobile banking portal, during which the attackers gained access to numerous data (e.g. name, social security number, identification codes) of thousands of customers and former customers. The attackers were also able to determine the PIN to access the portal of over 6,800 customers.

During its investigation, the DPA found that the controller had failed to implement appropriate technical and security measures to counter such a cyber attack. The controller also did not prevent customers from using weak PINs.

In setting the fine, the DPA considered the large number of data subjects and the seriousness of the breach. However, the fact that the bank took remedial action in good time and that no bank data was affected was taken into account positively.

Open original source Links to the regulator's original publication or another source.