Finland

Telemarketing company

8,300 €

GDPR enforcement action by Deputy Data Protection Ombudsman on 2022-04-29.

Rank · Sector

#307

of 366 in Media, Telecoms and Broadcasting

Rank · Finland

#22

of 27

Rank · All fines

#1,489

of 3,042

Case details

Authority: Deputy Data Protection Ombudsman
Date: 2022-04-29
Controller / Processor: Telemarketing company
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 58 (2) GDPR
Type of violation: Insufficient cooperation with supervisory authority

Summary

The Finnish DPA has imposed a fine of EUR 8,300 on a telemarketing company for non-compliance with a DPA order. A customer of the company had requested access to the recording of a sales call. However, the company did not comply with the request and therefore the DPA ordered the company to grant the customer access to the recordings. Later, the customer reported that despite the DPA's order, they still had not received the recording of the call.

Open original source Links to the regulator's original publication or another source.