Italy

ISWEB S.p.A.

40,000 €

GDPR enforcement action by Italian Data Protection Authority (Garante) on 2022-04-07.

Rank · Sector

#117

of 597 in Industry and Commerce

Rank · Italy

#137

of 543

Rank · All fines

#814

of 3,050

Case details

Authority: Italian Data Protection Authority (Garante)
Date: 2022-04-07
Controller / Processor: ISWEB S.p.A.
Sector: Industry and Commerce
Quoted Articles: Art. 28 GDPR
Type of violation: Insufficient data processing agreement

Summary

The Italian DPA imposed a fine of EUR 40,000 on ISWEB S.p.A.. The fine is related to a fine against the healthcare facility Azienda ospedaliera di Perugia. ISWEB had provided the healthcare facility with the web application for its whistleblower system.

During an investigation at the healthcare facility, the DPA identified multiple GDPR violations related to the whistleblower system.

The DPA's investigation took place as part of a series of inspections addressing whistleblower system data processing at employers.

In relation to ISWEB, the DPA found that they had used an external provider to host the whistleblower systems. However, ISWEB failed to provide the external provider with specific instructions for the processing of data subjects' data, as well as to inform the health care facility of the same.

Open original source Links to the regulator's original publication or another source.