Spain

Banco Bilbao Vizcaya Argentaria S.A.

60,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2021-12-16.

Rank · Sector

#118

of 321 in Finance, Insurance and Consulting

Rank · Spain

#186

of 1,070

Rank · All fines

#635

of 3,039

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2021-12-16
Controller / Processor: Banco Bilbao Vizcaya Argentaria S.A.
Sector: Finance, Insurance and Consulting
Quoted Articles: Art. 6 GDPR
Type of violation: Insufficient legal basis for data processing

Summary

The Spanish DPA (AEPD) has imposed a fine on Banco Bilbao Vizcaya Argentaria S.A.. A data subject filed a complaint with the DPA due to the fact that the controller repeatedly sent him SMS messages about non-payments, although he had no contractual relationship with the controller. The controller stated that the unsolicited SMS messages were sent due to human error on part of its employees. The original fine of EUR 100,000 was reduced to EUR 60,000 due to voluntary payment and admission of guilt.

Open original source Links to the regulator's original publication or another source.