Spain

Vodafone España, SAU

40,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2021-11-15.

Rank · Sector

#223

of 369 in Media, Telecoms and Broadcasting

Rank · Spain

#273

of 1,075

Rank · All fines

#807

of 3,050

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2021-11-15
Controller / Processor: Vodafone España, SAU
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 6 (1) GDPR
Type of violation: Insufficient legal basis for data processing

Summary

The Spanish DPA (AEPD) has imposed a fine on Vodafone España SAU. An individual had filed a complaint with the DPA. The data subject claims to have received text messages from Vodafone in September 2020 informing him that he had debts from services he had ordered from Vodafone. The billing address listed in the text messages corresponded to that of an old house where the data subject had lived with his ex-partner in the past. Vodafone stated that a system error had led to this incident. This resulted in the data subject appearing as the holder of his former partner's customer account. The original fine of EUR 50,000 was reduced to EUR 40,000 due to voluntary payment.

Open original source Links to the regulator's original publication or another source.