Spain

ORANGE ESPAGNE, S.A.U.

30,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2021-10-08.

Rank · Sector

#252

of 369 in Media, Telecoms and Broadcasting

Rank · Spain

#302

of 1,075

Rank · All fines

#894

of 3,050

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2021-10-08
Controller / Processor: ORANGE ESPAGNE, S.A.U.
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 6 (1) a) GDPR
Type of violation: Insufficient legal basis for data processing

Summary

The Spanish DPA has imposed a fine on ORANGE ESPAGNE, S.A.U.. A data subject had filed a complaint with the DPA as she had received a total of 30 calls from Jazztel employees (subsidiary of Orange Espagne, S.A.U.) and text messages between 03/01/2021 and 03/03/2021 without ever having been a customer of the company. She then requested that her phone number be deleted from the company database. Although the controller confirmed the deletion of the data, she continued to receive calls and text messages from the controller. The original fine of EUR 50,000 was reduced to EUR 30,000 due to the admission of guilt and the voluntary payment.

Open original source Links to the regulator's original publication or another source.