Spain

Vodafone España, S.A.U.

56,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2021-09-14.

Rank · Sector

#170

of 369 in Media, Telecoms and Broadcasting

Rank · Spain

#196

of 1,075

Rank · All fines

#654

of 3,050

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2021-09-14
Controller / Processor: Vodafone España, S.A.U.
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 6 (1) GDPR
Type of violation: Insufficient legal basis for data processing

Summary

The Spanish DPA (AEPD) imposed a fine on Vodafone España, S.A.U. due to insufficient legal basis for data processing. The data subject stated that unauthorized third parties gained access to his Vodafone account and signed three mobile phone contracts in his name. The DPA found that Vodafone had failed to verify whether the contracts were lawful and actually concluded by the data subject. The contracts were concluded even though they were not signed and the information provided by the fraudster, such as address or date of birth, did not match those of the data subject. The original fine of EUR 70,000 was reduced to EUR 56,000 due to the voluntary payment.

Open original source Links to the regulator's original publication or another source.