Greece

Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ

20,000 €

GDPR enforcement action by Hellenic Data Protection Authority (HDPA) on 2021-08-26.

Rank · Sector

#153

of 597 in Industry and Commerce

Rank · Greece

#33

of 93

Rank · All fines

#1,046

of 3,050

Case details

Authority: Hellenic Data Protection Authority (HDPA)
Date: 2021-08-26
Controller / Processor: Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ
Sector: Industry and Commerce
Quoted Articles: Art. 12 (1), (2), (3) GDPR, Art. 15 (1) GDPR
Type of violation: Insufficient fulfilment of data subjects rights

Summary

The Hellenic DPA has imposed a fine of EUR 20,000 on Dixons South East Europe ΑΕΒΕ-ΚΩΤΣΟΒΟΛΟΣ. A data subject had filed a complaint against the controller after it failed to comply with its right to information. After returning a product, the data subject had asked the controller via Facebook Messenger to inform him about the request to cancel his credit card statements sent electronically to the bank. However, the controller refused to comply, whereupon the data subject asserted the same right with the bank, which, however, did not provide him with a response.

Open original source Links to the regulator's original publication or another source.