Spain

Telefónica Móviles España, S.A.U.

45,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2021-07-12.

Rank · Sector

#205

of 369 in Media, Telecoms and Broadcasting

Rank · Spain

#248

of 1,075

Rank · All fines

#764

of 3,050

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2021-07-12
Controller / Processor: Telefónica Móviles España, S.A.U.
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 6 GDPR
Type of violation: Insufficient legal basis for data processing

Summary

The Spanish DPA (AEPD) has fined Telefónica Mobiles España, S.A.U. EUR 45,000. A data subject filed a complaint against the controller with the DPA. His complaint was based on the fact that his telephone number and customer profile were used by controller employees to conduct tests in call centers and branches without his consent. As a result, the data subject received 247 unsolicited calls from the controller. The original fine of EUR 75,000 was reduced to EUR 45,000 due to immediate payment and acknowledgement of responsibility.

Open original source Links to the regulator's original publication or another source.