Spain

Vodafone España, SAU

100,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2021-05-25.

Rank · Sector

#108

of 369 in Media, Telecoms and Broadcasting

Rank · Spain

#101

of 1,075

Rank · All fines

#470

of 3,050

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2021-05-25
Controller / Processor: Vodafone España, SAU
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 28 GDPR
Type of violation: Insufficient technical and organisational measures to ensure information security

Summary

The Spanish DPA (AEPD) has imposed a fine of EUR 100,000 on Vodafone España, S.A.U.. A data subject had filed a complaint with the Spanish DPA against the telecommunications company. According to the complaint, the data subject had received an advertising call from a company, which was made on behalf of Vodafone España, S.A.U., although the data subject was registered in the Robinson advertising exclusion list. According to Vodafone's commissioned processor, the advertising call to the data subject had occurred due to an error in the call number filtering system. In the course of its investigation, the DPA found that Vodafone had not established any measures to avoid advertising calls to numbers on the Robinson list. In the present case, Vodafone had not even been aware that the number of the data subject was on the Robinson list, which meant that it was not blocked for the commissioned company.

Open original source Links to the regulator's original publication or another source.