Spain

Telefónica Móviles España, SAU

75,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2021-01-21.

Rank · Sector

#130

of 366 in Media, Telecoms and Broadcasting

Rank · Spain

#135

of 1,070

Rank · All fines

#552

of 3,039

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2021-01-21
Controller / Processor: Telefónica Móviles España, SAU
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 6 (1) GDPR
Type of violation: Insufficient legal basis for data processing

Summary

The Spanish DPA (AEPD) imposed a fine of EUR 75,000 on Telefónica Móviles España, SAU. The controller had assigned five telephone lines with five numbers to the data subject as part of a mobile phone contract. One of the numbers was used by her son. When he was no longer able to use the mobile data, he contacted the controller. The controller informed him that the mobile data had been deactivated because the number was no longer in his possession. It turned out that unauthorized third parties had pretended to be the data subject and had the number transferred to a third party without the controller requiring authentication for this. Thereupon the unauthorized third parties had requested and received a replacement SIM card under the pretense of an alleged loss or theft. As a result, the son's SIM card was blocked.

Open original source Links to the regulator's original publication or another source.