France

Carrefour Banque

800,000 €

GDPR enforcement action by French Data Protection Authority (CNIL) on 2020-11-18.

Rank · Sector

#36

of 321 in Finance, Insurance and Consulting

Rank · France

#24

of 73

Rank · All fines

#194

of 3,039

Case details

Authority: French Data Protection Authority (CNIL)
Date: 2020-11-18
Controller / Processor: Carrefour Banque
Sector: Finance, Insurance and Consulting
Quoted Articles: Art. 5 GDPR
Type of violation: Non-compliance with general data processing principles

Summary

The French DPA (CNIL) imposed a fine on Carrefour Banque for violation of its obligation to process data fairly (Article 5 (1) GDPR).
If a person who subscribed to the Pass card (a credit card that can be attached to a loyalty account) also wanted to participate in the loyalty program, he or she had to tick a box in which he or she agreed to Carrefour Banque sending his or her surname, first name and e-mail address to "Carrefour fidélité". Carrefour Banque expressly indicated that no further data would be transmitted. However, the CNIL noted that other data such as postal address, telephone number and the number of children had been transmitted, although the company undertook not to transmit any further data.

Open original source Links to the regulator's original publication or another source.