France

Spartoo

250,000 €

GDPR enforcement action by French Data Protection Authority (CNIL) on 2020-08-05.

Rank · Sector

#60

of 597 in Industry and Commerce

Rank · France

#40

of 74

Rank · All fines

#320

of 3,050

Case details

Authority: French Data Protection Authority (CNIL)
Date: 2020-08-05
Controller / Processor: Spartoo
Sector: Industry and Commerce
Quoted Articles: Art. 5 (1) GDPR, Art. 13 GDPR, Art. 14 GDPR
Type of violation: Non-compliance with general data processing principles

Summary

A fine of EUR 250000 was imposed on the online retailer Spartoo. The reason for this was that the company, which has its headquarters in France but supplies a large number of European countries, fully recorded all telephone hotline conversations (including personal data such as address and bank details of orders) and in addition stored bank details partially unencrypted. Among other things, this represents a violation of the principle of data minimization. Furthermore, the supervisory authority also found a violation of the information obligations according to Art. 13 GDPR, as the company's data protection information was partially incorrect.

Open original source Links to the regulator's original publication or another source.