Germany

Vodafone GmbH

45,000,000 €

GDPR enforcement action by The Federal Commissioner for Data Protection and Freedom of Information (BfDI) on 2024.

Rank · Sector

#17

of 369 in Media, Telecoms and Broadcasting

Rank · Germany

of 116

Rank · All fines

#21

of 3,050

Case details

Authority: The Federal Commissioner for Data Protection and Freedom of Information (BfDI)
Date: 2024
Controller / Processor: Vodafone GmbH
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 28 (1) GDPR
Type of violation: Non-compliance with general data processing principles

Summary

The Federal Commissioner for Data Protection and Freedom of Information (BfDI) has imposed a fine of EUR 45,000,000 on Vodafone GmbH. The controller failed to properly supervise a third agency, which the controller used as a data processor. This resulted in employees of the third agency defrauding the controller's customers. The controller also failed to implement sufficient technical and organizational measures during an authentication process, which created the risk of third parties gaining access to customers' personal data. The BfDI emphasized the good cooperation with the controller throughout the process.

Open original source Links to the regulator's original publication or another source.