Spain

NATURGY IBERIA, S.A.

100,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2024-06-10.

Rank · Sector

#64

of 167 in Transportation and Energy

Rank · Spain

#105

of 1,075

Rank · All fines

#485

of 3,050

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2024-06-10
Controller / Processor: NATURGY IBERIA, S.A.
Sector: Transportation and Energy
Quoted Articles: Art. 6 (1) GDPR
Type of violation: Insufficient legal basis for data processing

Summary

The Spanish DPA has imposed a fine of EUR 100,000 on NATURGY IBERIA, S.A.. A customer had filed a complaint with the DPA because an amendment had been made to their electricity supply contract without their consent. In the course of their investigations, the DPA discovered that a fraudster had pretended to be the data subject and managed to change the data subject's contract.
According to the DPA, the controller had not properly verified the identity of the fraudster before amending the contract.

Open original source Links to the regulator's original publication or another source.