Spain

ORANGE ESPAGNE S.A.U.

100,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2023-03-16.

Rank · Sector

#110

of 369 in Media, Telecoms and Broadcasting

Rank · Spain

#103

of 1,075

Rank · All fines

#479

of 3,050

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2023-03-16
Controller / Processor: ORANGE ESPAGNE S.A.U.
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 5 (1) c) GDPR
Type of violation: Non-compliance with general data processing principles

Summary

The Spanish DPA has imposed a fine of EUR 100,000 on ORANGE ESPAGNE S.A.U.. A customer who had purchased a cell phone from ORANGE had filed a complaint with the DPA. As a condition to deliver the cell phone, ORANGE stated that the delivery person had to take a photo of the front and back of the customer's ID card. ORANGE implemented these measures for security purposes to prevent fraud and identity theft. Despite these legitimate purposes, the DPA found that there existed far less intrusive means to the data subject´s privacy of preserving these purposes than photographing the ID card and thereby processing a variety of personal data.

Open original source Links to the regulator's original publication or another source.