Spain

BANCO BILBAO VIZCAYA ARGENTARIA, S.A.

84,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2023-04-04.

Rank · Sector

#96

of 322 in Finance, Insurance and Consulting

Rank · Spain

#117

of 1,075

Rank · All fines

#517

of 3,050

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2023-04-04
Controller / Processor: BANCO BILBAO VIZCAYA ARGENTARIA, S.A.
Sector: Finance, Insurance and Consulting
Quoted Articles: Art. 6 (1) GDPR, Art. 15 GDPR
Type of violation: Insufficient legal basis for data processing

Summary

The Spanish DPA has imposed a fine on BANCO BILBAO VIZCAYA ARGENTARIA, S.A.. During its investigation, the DPA found that the controller had registered alleged debts of a former client to the risk information center of the Spanish Central Bank without a valid legal basis. The DPA also found that the controller had not adequately complied with the former customer's request for access to their personal data. The original fine of EUR 140,000 was reduced to EUR 84,000 due to voluntary payment and admission of responsibility.

Open original source Links to the regulator's original publication or another source.