France

Futura Internationale

500,000 €

GDPR enforcement action by French Data Protection Authority (CNIL) on 2019-11-21.

Rank · Sector

#45

of 597 in Industry and Commerce

Rank · France

#33

of 74

Rank · All fines

#239

of 3,050

Case details

Authority: French Data Protection Authority (CNIL)
Date: 2019-11-21
Controller / Processor: Futura Internationale
Sector: Industry and Commerce
Quoted Articles: Art. 5 GDPR, Art. 6 GDPR, Art. 13 GDPR, Art. 14 GDPR, Art. 21 GDPR, Art. 31 GDPR, Art. 44 GDPR
Type of violation: Insufficient fulfilment of data subjects rights

Summary

Futura Internationale was fined for cold calls after several complainants obtained cold calls, despite having declared directly to the caller and by post that this was not wanted. In particular, the decision pointed out that the CNIL's on-site investigation of Futura Internationale revealed, inter alia, that Futura Internationale had received several letters objecting to cold calling, that it had stored excessive information about customers and their health and that Futura Internationale had not informed individuals about the processing of their personal data or the recording of telephone conversations.

Open original source Links to the regulator's original publication or another source.