Spain

ORANGE ESPAÑA VIRTUAL, S.L.

70,000 €

GDPR enforcement action by Spanish Data Protection Authority (aepd) on 2022-02-01.

Rank · Sector

#138

of 369 in Media, Telecoms and Broadcasting

Rank · Spain

#146

of 1,075

Rank · All fines

#581

of 3,050

Case details

Authority: Spanish Data Protection Authority (aepd)
Date: 2022-02-01
Controller / Processor: ORANGE ESPAÑA VIRTUAL, S.L.
Sector: Media, Telecoms and Broadcasting
Quoted Articles: Art. 5 (1) f) GDPR
Type of violation: Non-compliance with general data processing principles

Summary

The Spanish DPA has fined ORANGE ESPAÑA VIRTUAL, S.L. EUR 70,000. Two Orange España Virtual customers had filed complaints with the DPA. In the course of its investigation, the DPA found that fraudsters had pretended to be the data subjects when contacting Orange España Virtual and had demanded a copy of their SIM cards. As a result, they were able to conclude contracts at the expense of the data subjects and carry out various transfers. According to the DPA ,Orange España Virtual had not properly verified the identity of the fraudsters before issuing the SIM cards and ensured that the inquirers were really the SIM card holders.

Open original source Links to the regulator's original publication or another source.